Privacy Policy
Your privacy is our absolute priority
Table of Contents
1. Introduction
At MuuVZ, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our carpooling platform.
By using MuuVZ, you agree to the collection and use of information in accordance with this policy.
2. Types of Personal Information Collected
The personal information we collect about you depends on how you access or use the website or any content on or via the website and the application even when the application is closed or not in use they may include:
▪ Your name, age or contact details, such as your postal address, telephone number or email address, or other similar information about you;
▪ Your location, timezone setting, network information, device type, browser type and version, browser plug-in types and versions, operating system and platform, language, standard web and application log data and IP address used to connect your computer to the Internet or similar identifier, or the equipment you use to access or use the website and usage details;
▪ Data on pages, services or content you access or use on or via the Website and the application, including the time you spend on certain pages, products or services you have viewed or searched for, clickstreams to, via and from the website and the application, page response times, downloads and download errors, interactions between pages or methods used to navigate elsewhere from the website;
▪ Billing or account information, if any; and
▪ Any other personal information you choose to submit to us.
The website and any content provided on or via the website and the application is not intended for any person who has not reached the legal age of majority under applicable law. We do not knowingly collect personal information from any person who has not reached the legal age of majority under applicable law.
In accordance with Google Play's privacy policy, we disclose that our Android application collects phone number and installed application information. We only share the phone number between users when they have accepted a booking on a trip and will be traveling together in the same vehicle, and this is for security reasons. The installed application information is not shared with third parties.
3. Methods of Collecting Personal Information
We take steps to ensure that all personal information we collect about you is adequate, relevant and not excessive for the use of such personal information as described in this privacy policy. Information provided by you to MuuvZ.
The personal information that MuuvZ collects from you on or via the website and, by virtue of your access to or use of the website and the application or any content on or via the website and the application, may include personal information that you provide directly to MuuvZ, for example by:
▪ Submitting, posting, displaying or otherwise transmitting user-generated content;
▪ Completing forms, conducting searches or corresponding with MuuvZ on or via the website, or otherwise communicating with MuuvZ by any means, including by telephone, email or other electronic messaging; or
▪ If applicable or available via or on the Website: creating or registering an account; subscribing, purchasing or requesting information about a service or product; participating in a contest or promotion; or otherwise interacting with MuuvZ through points of interaction that may exist from time to time between You and MuuvZ.
Information collected by the company by technological means
MuuvZ may also use cookies or other technological collection methods to collect information, some of which may be personal information, about:
▪ The device or equipment you use, including information about your computer or mobile device, your Internet connection, your IP address, your operating system and browser type; or
▪ Your activities and browsing habits, including information about your visits to the website such as traffic data, location data, logs and other similar communication data.
This information helps MuuvZ improve the website and content available on or via the website and the application and otherwise improve MuuvZ's services by:
▪ Helping MuuvZ understand the size of the audience and usage patterns of the website and the application;
▪ Allowing MuuvZ to customize the website to your preferences and interests; and recognize you when you visit the website multiple times.
The technologies used by MuuvZ to automatically collect the information described above may include cookies, which are small files placed on your computer's hard drive. You can disable cookies using your Internet browser, but this may limit or remove certain parts of the website, certain website content, or website functionality.
Third-party features
The Website may include, integrate or rely on links, plugins, services, social networks, content or applications from third parties. Your access or use of these links, plugins, services, social networks, content or applications may enable the third-party provider to collect or share information about you, some of which may be personal information. MuuvZ does not control the use of cookies or similar technologies by these third parties. If you would like to learn more about how these third parties use these technologies, you should contact the responsible provider directly. MuuvZ assumes no responsibility for the privacy policies of these third parties or for their compliance or non-compliance with these privacy policies.
4. Use and Disclosure of Personal Information
Use of personal information by MuuvZ
MuuvZ collects personal information to provide you with a secure, smooth, efficient and personalized experience through the application or on the website or any website content. MuuvZ may use your personal information to:
▪ Provide you with content, services or products on or via the website;
▪ Customize, measure and improve the website or content provided on or via the website, or otherwise analyze or manage MuuvZ's business operations or website performance;
▪ Prevent prohibited or illegal activities, loss or fraud, enforce MuuvZ's terms of use or otherwise protect the security or integrity of the website or MuuvZ's activities;
▪ Provide targeted marketing, service update notices or promotional offers based on your communication preferences;
▪ Send you things by mail or other channels, such as products or services you have requested; Register or authenticate you when you log into an account or online services or when you purchase a product or service, or to provide you with notifications about these accounts, subscriptions or purchases;
▪ Inform you of changes to the website, this privacy policy or MuuvZ's terms of use;
▪ Otherwise fulfill the purposes for which you provided personal information or that were described when this personal information was collected; or
▪ Carry out other purposes that are disclosed to you and to which you consent, or that are otherwise authorized or required by law.
MuuvZ may combine all personal information it collects, including yours, to analyze and understand overall trends.
Other disclosures of personal information
MuuvZ may disclose your personal information if MuuvZ has reason to believe that such personal information is relevant to the investigation or decision to investigate a violation of the laws of Canada, a province or territory of Canada, or a foreign jurisdiction, and MuuvZ is legally authorized or required to do so, or to otherwise comply with any court order, law or judicial proceeding, including in response to any government or regulatory request or process, in accordance with applicable law. MuuvZ may also disclose your personal information, if necessary, to comply with this privacy policy or MuuvZ's terms of use, or if disclosure is necessary to protect the rights, property or security of MuuvZ, the website, website users, or third parties.
MuuvZ may transfer information about you, including personal information, as part of a merger or sale (including any transfer made as part of an insolvency or bankruptcy proceeding) involving all or part of MuuvZ's business or as part of a restructuring or reorganization stock sale or other changes in corporate control.
5. Access and Correction
You have the right to access your personal information and request correction of your personal information if you believe it is inaccurate. If you wish to access your personal information, or have your personal information corrected or deleted, please contact MuuvZ as described in this privacy policy.
MuuvZ will provide you with access to your personal information in accordance with applicable privacy legislation and may refuse to give you access to your personal information on the grounds that such personal information is:
▪ Protected by solicitor-client privilege; or
▪ Part of a court proceeding, investigation, or government or regulatory process, or otherwise part of a formal dispute resolution process.
When MuuvZ is unable to provide you with access to your personal information, the reasons will be provided subject to any legal or regulatory restrictions.
You may have the right to withdraw consent you have provided under this privacy policy in certain circumstances. To withdraw your consent, where applicable, please contact MuuvZ as indicated in this Privacy Policy.
6. Data Security
The security of your personal information is important to MuuvZ. MuuvZ protects your personal information by maintaining physical, organizational and technological protections against unauthorized access, unauthorized disclosure, theft or misuse, appropriate to the sensitivity of such personal information. Personal information collected by MuuvZ can only be accessed by persons within MuuvZ who need access to it to provide you with access, use or content, services or products provided on or via the website. Personal information that MuuvZ collects is stored in Toronto, Ontario.
Although MuuvZ takes steps to protect you from data breaches and unauthorized access to your personal information, no company can fully mitigate the risks of such breaches or unauthorized access and no website is completely secure. MuuvZ cannot guarantee that hacking, data loss, breaches or any other unauthorized access to MuuvZ's security systems will never occur.
Therefore, you should not submit or otherwise provide personal information to MuuvZ by any means if you consider such personal information to be sensitive.
Unless permitted or required by applicable law or regulation, MuuvZ retains personal information only as long as necessary for the purposes for which such personal information was collected. MuuvZ reserves the right to use anonymous and anonymized information, including anonymized or otherwise anonymized personal information, for legitimate business purposes, without further notice and without your consent.
7. Changes to Privacy Policy
MuuvZ reserves the right to amend this privacy policy for any reason, at any time and from time to time on the terms of this privacy policy.
MuuvZ reflects these changes on the website and the application. Your continued access or use of the website or any content on or via the website after such change constitutes your acceptance of the privacy policy as amended. MuuvZ indicates the date this privacy policy was last amended at the top of this page.
8. Contact Information and Compliance
MuuvZ has appointed a privacy officer responsible for ensuring compliance with this privacy policy. If you have questions about this privacy policy or your personal information, please contact MuuvZ's privacy officer at info@muuvz.com.